7c99 Terms & Conditions — Rules of Use
Please read these Terms and Conditions carefully before registering or using the 7c99 platform. By creating an account you agree to be bound by these terms.
Introduction
Last Updated: January 2026These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you") and 7c99 ("we", "us", "the Platform") governing your access to and use of the 7c99 online gaming platform available at 7c99.pro. By accessing the platform, registering an account, making a deposit or placing a bet, you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must not access or use the platform.
7c99 reserves the right to amend these Terms at any time. Amendments take effect immediately upon publication on the platform. Players are responsible for reviewing the Terms regularly. Continued use of the platform after an amendment constitutes acceptance of the updated Terms. The version currently displayed on this page is the operative version. In the event of any discrepancy between a translated version and the English version, the English version shall prevail.
Key Terms at a Glance
Minimum Age: 21+
You must be at least 21 years of age to register and use 7c99. Age verification is required as part of KYC. Accounts found to belong to underage users will be immediately suspended and any winnings forfeited.
One Account Per Person
Each player may hold only one active account on 7c99. Creating multiple accounts to exploit bonuses or circumvent restrictions is strictly prohibited and will result in permanent account closure and forfeiture of all balances.
Deposits and Withdrawals
Minimum deposit is ৳100. Minimum withdrawal is ৳200. Withdrawals are processed to the same payment method used for the deposit. KYC verification must be completed before withdrawals are processed.
Bonus Wagering Requirements
All bonuses awarded by 7c99 are subject to wagering requirements before withdrawal. Bonus funds and any winnings derived from them cannot be withdrawn until the stated rollover has been met. Full details are shown in each offer's specific T&C.
Security and SSL
7c99 uses SSL encryption to protect all data transmissions. You are responsible for keeping your login credentials confidential. Report any suspected unauthorised access to your account to 7c99 support immediately.
Governing Principles
7c99 operates on principles of fair play, transparency and responsible gaming. All disputes are subject to the dispute resolution process set out in these Terms. 7c99's decision on disputes is final after the process is exhausted.
1. Eligibility
1.1 Age Requirement
You must be at least 21 years of age to register an account and use the 7c99 platform in any capacity, including placing bets, playing casino games, or redeeming bonuses. 7c99 enforces this requirement and will request age-verification documents as part of the KYC process. Any account found to belong to a person under the age of 21 will be immediately closed, any balance forfeited, and the matter may be reported to relevant authorities.
1.2 Geographic Eligibility
7c99 is intended for use by residents of Bangladesh aged 21 and above. By registering, you represent and warrant that you are legally permitted to access and use online gaming services in your jurisdiction. You are solely responsible for determining whether online gaming is lawful in your location. 7c99 accepts no liability for use of the platform from jurisdictions where online gaming is restricted or prohibited.
1.3 Responsibility to Comply
It is your responsibility to ensure that your use of 7c99 complies with all applicable laws and regulations in your jurisdiction at all times. 7c99 is a private platform and does not provide legal advice. If you are uncertain about the legality of online gaming in your location, you should seek independent legal advice before using the platform.
2. Account Registration and KYC
2.1 Registration Requirements
To register an account on 7c99 you must provide accurate, current and complete personal information including your legal name, date of birth, a valid email address or mobile phone number, and a secure password. You warrant that all information provided during registration is truthful and up to date. Providing false or misleading information constitutes a material breach of these Terms and may result in immediate account closure.
2.2 Know Your Customer (KYC) Verification
7c99 is required to verify the identity of all account holders as a condition of processing withdrawals and as part of its anti-money-laundering and responsible gaming obligations. KYC verification requires submission of a valid government-issued photo identification document and, where applicable, proof of address. 7c99 may request additional documentation at any time. Failure to complete KYC verification will result in withdrawal requests being placed on hold until verification is complete.
2.3 Account Security
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must not share your username or password with any third party. You must notify 7c99 support immediately if you suspect that your account has been accessed without your authorisation. 7c99 will not be liable for any loss resulting from unauthorised use of your account where you have failed to maintain reasonable account security.
3. Deposits and Withdrawals
3.1 Deposits
The minimum deposit amount is ৳100. 7c99 accepts deposits via bKash, Nagad, Rocket, Upay, and supported bank transfer methods. Deposits must be made from a payment method registered in your own name. 7c99 does not accept deposits from third-party payment sources. Deposits are generally credited to your account balance immediately upon confirmation of the transaction by the relevant payment provider.
3.2 Withdrawals
The minimum withdrawal amount is ৳200. Withdrawal requests are processed to the same payment method used for the player's most recent deposit, in accordance with standard anti-money-laundering requirements. Withdrawals cannot be processed to a payment method that was not used for a deposit on the account. KYC verification must be fully complete before any withdrawal is processed.
3.3 Fees and Processing Times
7c99 does not charge withdrawal fees on standard withdrawal methods. Any transaction fees charged by the payment provider (such as bKash or Nagad) are the responsibility of the player and are applied by the payment provider, not by 7c99. Withdrawal processing times vary depending on the payment method and the player's KYC status. Verified accounts generally experience faster processing. 7c99 is not responsible for delays caused by third-party payment providers.
4. Bonuses and Promotions
4.1 General Bonus Terms
All bonuses, free spins, cashback offers and other promotional credits offered by 7c99 are subject to specific terms and conditions stated at the time of the offer. In the event of any conflict between the specific offer terms and these general Terms, the specific offer terms prevail. Bonuses are intended for personal recreational use only and may not be transferred, sold or exchanged for cash without meeting the stated wagering requirement.
4.2 Wagering Requirements
Bonus funds and any winnings derived from bonus funds are subject to a wagering requirement (rollover) before they may be withdrawn. The applicable wagering requirement is displayed in the individual offer's T&C at the time it is issued. 7c99 reserves the right to specify which games contribute to wagering requirements and at what contribution rate. Games excluded from wagering contributions will be clearly identified in the offer details.
4.3 Bonus Abuse
Any attempt to abuse bonuses, including but not limited to creating multiple accounts to claim a bonus more than once, using automated software to meet wagering requirements, placing hedging bets designed to meet wagering requirements with minimal risk, or any other behaviour that 7c99 reasonably considers to be bonus abuse, will result in forfeiture of the bonus and any winnings derived from it, and may result in permanent account closure.
5. Prohibited Conduct
The following conduct is strictly prohibited on the 7c99 platform. Engaging in prohibited conduct will result in suspension or permanent closure of your account and forfeiture of any balance, and may be reported to relevant authorities.
5.1 Fraudulent Activity
Using stolen, fraudulent or unauthorised payment methods to fund your account; providing false identity documents during KYC; colluding with other players to defraud the platform; using software, bots or other automated tools to gain an unfair advantage; or any other form of fraud directed against 7c99 or other players is strictly prohibited.
5.2 Money Laundering
Using the 7c99 platform for the purposes of money laundering, structuring deposits to avoid reporting thresholds, processing the proceeds of criminal activity, or any other activity prohibited under applicable anti-money-laundering laws is strictly prohibited. 7c99 will report suspected money laundering to relevant authorities without prior notice to the account holder.
5.3 Technical Exploitation
Deliberately exploiting bugs, errors or vulnerabilities in the 7c99 platform or its games; using third-party software to intercept or manipulate game data; attempting to gain unauthorised access to 7c99's systems; or any other form of technical abuse is strictly prohibited. Winnings obtained through the exploitation of a technical error are void and will not be paid out.
6. Responsible Gaming and Account Closure
6.1 Responsible Gaming Tools
7c99 provides responsible gaming tools including deposit limits, session time limits and self-exclusion. Players may access these tools by contacting 7c99 support via the email address listed in the footer. Self-exclusion requests are processed within 24 hours of receipt and cannot be reversed for a minimum cooling-off period. Players experiencing problem gambling are strongly encouraged to use these tools and to contact appropriate support organisations.
6.2 Voluntary Account Closure
You may request closure of your 7c99 account at any time by contacting support. Upon account closure, any pending withdrawal requests will be processed subject to the completion of KYC verification and compliance with these Terms. Bonus funds and unmet wagering requirements are forfeited upon voluntary account closure. Account closure does not cancel any outstanding liability you may have to 7c99.
6.3 Account Suspension and Closure by 7c99
7c99 reserves the right to suspend or permanently close any account at its sole discretion, with or without prior notice, where it reasonably suspects or determines that: the player has breached these Terms; the player has engaged in prohibited conduct; the player's continued use of the platform poses a regulatory, legal or reputational risk to 7c99; or any other circumstance arises that 7c99 considers sufficient grounds for account action.
7. Limitation of Liability and Governing Law
7.1 Limitation of Liability
To the maximum extent permitted by applicable law, 7c99 shall not be liable for any indirect, incidental, consequential, special or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of winnings, loss of data, or service interruptions. 7c99's total liability to you in respect of any single claim shall not exceed the amount deposited by you in the 30 days preceding the event giving rise to the claim.
7.2 Service Availability
7c99 strives to maintain continuous platform availability but does not warrant that the platform will be uninterrupted, error-free or free from technical issues at all times. Scheduled maintenance, unexpected technical faults, or third-party service disruptions may occasionally affect platform availability. 7c99 is not liable for losses arising from periods of unavailability.
7.3 Disputes and Governing Principles
If you wish to raise a dispute with 7c99, you must contact support in the first instance via the email address listed in the footer, providing full details of the dispute. 7c99 will investigate and respond within a reasonable time. 7c99's decision on disputes is final once the internal dispute resolution process has been completed. These Terms and any dispute arising from them shall be governed by and construed in accordance with applicable principles of fairness, good faith and transparency.
8. Contact and Amendments
If you have any questions about these Terms and Conditions, please contact 7c99 support via the email address displayed in the footer of this website. Support is available 24 hours a day, 7 days a week. Please include your account username and a clear description of your query. We aim to respond to all support enquiries promptly.
7c99 reserves the right to update, modify or replace any part of these Terms at any time without prior notice. The updated Terms will be effective immediately upon publication. Your continued use of the 7c99 platform after any amendment constitutes your acceptance of the revised Terms. We encourage all players to review this page regularly to stay informed of any changes. The date of the most recent update is shown at the top of this page.
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