7c99 Privacy Policy — How We Protect Your Data
Your privacy matters to 7c99. This policy explains what personal information we collect, why we collect it, and how we keep it safe.
Introduction
Last Updated: January 2026This Privacy Policy ("Policy") describes how 7c99 ("we", "us", "the Platform") collects, uses, stores, discloses and protects personal information provided by users ("you", "Player") of the 7c99 online gaming platform accessible at 7c99.pro. By accessing or using the platform, you acknowledge that you have read and understood this Policy and consent to the collection and use of your personal information as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform.
7c99 is committed to protecting the privacy of all players on the platform. We handle personal data with care, store it securely and use it only for the purposes described in this Policy. We do not sell personal data to third parties. This Policy should be read in conjunction with the 7c99 Terms and Conditions, which govern your use of the platform as a whole.
Our Privacy Commitments
SSL Data Encryption
All data transmitted between your device and 7c99's servers is protected by SSL encryption. This prevents interception of your personal or financial information during transmission.
No Sale of Personal Data
7c99 does not sell, rent or trade your personal data to third-party marketers or data brokers under any circumstances. Your information belongs to you.
Right to Correct Your Data
You have the right to request correction of any inaccurate personal data held about you by 7c99. Contact support to submit a correction request at any time.
Right to Erasure
Subject to legal and regulatory retention obligations, you may request deletion of your personal data upon closing your 7c99 account. We will process deletion requests within a reasonable timeframe.
Secure Account Access
Your 7c99 account is protected by password authentication. We recommend choosing a strong, unique password and not sharing your credentials with anyone.
Contact Us About Privacy
For any privacy-related queries, data access requests or complaints, contact 7c99 support via the email address shown in the footer of this page. We aim to respond to all privacy enquiries promptly.
1. Information We Collect
1.1 Registration and Identity Information
When you register an account on 7c99, we collect the personal information you provide, which includes your full legal name, date of birth, email address, mobile phone number and the password you choose. This information is required to create and manage your account, verify your identity as part of the KYC process, and ensure that only eligible players (aged 21 and above) access the platform.
1.2 KYC Verification Documents
As part of our Know Your Customer (KYC) obligations, we may collect copies of government-issued photo identification (such as a national ID card or passport) and proof of address documents. These documents are used solely for identity and age verification purposes and are stored securely in accordance with applicable data protection standards.
1.3 Transaction and Usage Data
We collect records of deposits, withdrawals, bets placed, games played, bonus redemptions and other account transactions. We also collect technical data about your use of the platform, including IP address, device type, browser type, operating system, pages visited and session duration. This data is used to maintain account records, detect fraud and improve platform performance.
2. How We Use Your Information
2.1 Account and Service Operation
We use your personal information to create and manage your 7c99 account, process deposits and withdrawals, verify your identity, administer bonuses and promotions, provide customer support, and deliver communications relevant to your account and the services you use on the platform. These uses are necessary for the performance of our agreement with you as a registered player.
2.2 Legal and Regulatory Compliance
We are required to process certain personal data to comply with anti-money-laundering obligations, responsible gaming requirements and applicable laws. This includes verifying your age and identity, monitoring account activity for suspicious transactions, and maintaining records of transactions for the legally required retention period. We may share data with regulatory authorities where legally required to do so.
2.3 Platform Improvement and Fraud Prevention
We use aggregated and anonymised usage data to analyse platform performance, improve user experience and identify technical issues. We also use transaction data and account activity logs to detect and prevent fraudulent activity, account abuse, bonus abuse and other prohibited conduct as defined in our Terms and Conditions.
3. Disclosure of Your Information
7c99 does not sell, rent or trade personal data. We may share your information only in the limited circumstances described below.
3.1 Payment and Service Providers
We share necessary transaction data with payment service providers (including bKash, Nagad and Rocket) to process your deposits and withdrawals. We may also share technical data with platform infrastructure providers who support the operation of 7c99. All third-party providers are required to handle your data in accordance with applicable data protection standards and are not permitted to use it for their own marketing purposes.
3.2 Legal and Regulatory Authorities
We may disclose personal data to law enforcement agencies, regulatory bodies or other governmental authorities where we are legally required or permitted to do so — for example, in response to a court order, to comply with anti-money-laundering regulations, or to investigate fraud. We will not disclose more information than is necessary for the specific legal purpose.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of all or part of 7c99's business operations, personal data held by 7c99 may be transferred to the acquiring entity as part of that transaction. In such circumstances, we will take reasonable steps to ensure that the acquiring entity maintains the same standard of data protection as described in this Policy.
4. Cookies and Tracking Technologies
4.1 What Cookies We Use
7c99 uses cookies and similar tracking technologies to operate and improve the platform. Strictly necessary cookies are required for the platform to function and cannot be disabled. Session cookies maintain your login state during a visit. Analytics cookies collect anonymised data about how users navigate the platform, which we use to identify areas for improvement. We do not use third-party advertising cookies or cross-site tracking cookies.
4.2 Managing Cookies
You can control and manage cookies through your browser settings. Note that disabling strictly necessary cookies will affect the functionality of the 7c99 platform and may prevent you from logging in or completing transactions. Instructions for managing cookies are available in the help section of most browsers. Continued use of the 7c99 platform after being informed of our cookie use constitutes your consent to the use of cookies as described in this Policy.
5. Data Security and Retention
5.1 How We Secure Your Data
7c99 implements technical and organisational security measures designed to protect personal data against unauthorised access, loss, alteration or disclosure. These measures include SSL encryption for all data in transit, secure storage of data at rest, access controls that restrict data access to authorised personnel only, and regular security reviews. No method of data transmission or storage is completely secure, but 7c99 applies industry-standard safeguards and continuously works to improve security.
5.2 How Long We Retain Your Data
We retain personal data for as long as necessary to fulfil the purposes described in this Policy, to comply with legal and regulatory obligations, and to resolve disputes. Account data and transaction records are typically retained for a minimum period required by applicable anti-money-laundering regulations after account closure. Anonymised or aggregated data that cannot be used to identify you may be retained indefinitely for analytical purposes.
6. Your Privacy Rights
As a user of 7c99, you have the following rights in relation to your personal data. To exercise any of these rights, contact 7c99 support via the email address shown in the footer of this page.
6.1 Right of Access
You have the right to request a copy of the personal data that 7c99 holds about you. Upon receipt of a valid access request, we will provide you with the information within a reasonable timeframe, subject to identity verification to prevent unauthorised disclosure.
6.2 Right to Rectification
If you believe that personal data held about you by 7c99 is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details directly in your account settings, or contact support to request correction of information that you cannot update yourself.
6.3 Right to Erasure
You may request erasure of your personal data upon closing your 7c99 account. We will process such requests subject to our obligation to retain certain data for the legally required minimum period under applicable anti-money-laundering and financial regulations. Data that we are legally required to retain will not be erased until the applicable retention period has expired.
7. Minors and Third-Party Links
7.1 Protection of Minors
7c99 strictly enforces a minimum age of 21 years for all registered users. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered on 7c99, please contact us immediately via the support email in the footer.
7.2 Third-Party Websites
The 7c99 platform does not contain links to third-party external websites. This Privacy Policy applies solely to data collected and processed by 7c99 in connection with the 7c99 platform. 7c99 is not responsible for the privacy practices of any third-party services that you may access independently, including payment provider apps such as bKash or Nagad, which have their own privacy policies.
8. Contact and Policy Updates
If you have any questions, concerns or complaints about this Privacy Policy or about how 7c99 handles your personal data, please contact our support team via the email address displayed in the footer of this website. We take all privacy enquiries seriously and aim to respond promptly. Where your enquiry relates to a request to exercise your data rights, we will acknowledge receipt and provide a substantive response within a reasonable period.
7c99 reserves the right to update this Privacy Policy at any time. When we make material changes, the updated Policy will be published on this page with a revised "Last Updated" date. Your continued use of the 7c99 platform after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to remain informed about how we protect your data.
Your Data Is Safe With 7c99
We take your privacy seriously. Explore the platform knowing your information is handled with care.